Refund & Cancellation Policy

Refunds Policy

Refunds are processed in a maximum of 15 days from the date on which CAL receives returned goods. In case of prepaid order through Credit Card, Debit Card, or Net Banking, the amount will be refunded back to the account from which it was paid within 7-10 working days. 

In case of cash on delivery orders ,we will initiate a bank transfer against the refund amount against the billing details shared by you or via UPI transfer. This process will be completed within 7-10 business hours of us receiving the products back and your bank details on email. It will take an additional 2-3 business days for the amount to reflect in your account.

Please note that Cash-on-Delivery charges and Shipping Charges (if applicable) are not refundable.


Cancellation policy

An order can be cancelled only if has not been shipped yet. In case you change your mind, you can cancel the product within 2 hrs of order placement. You can send us an email on with reasons of cancellation or call us at ++919953148117 (Mon - Sat: 10 am to 6 PM), and we will help you in cancelling the order.

Once you request the cancellation of item(s) in your order, it will take us a maximum of 24 hrs to cancel the order. You will be notified of the same by email.

In such cases, the order will be canceled, and the money will be refunded to you within 24-48 business hours after the cancellation request is duly processed by us.

In case of cancellation once the shipment has already been dispatched or if it is being returned, we process the refund once the products have been received and verified at our warehouse (Applicable only in the case where you have raised the cancelation request within 2 hours of order placement)

Note: Any single product in the kit/set cannot be replaced or returned.